Support

IronSpotter for iOS and Android

Need help with a capture, catalog match, purchase, restore, or your local collection? Write to [email protected].

Include your platform and app version if possible. Do not send a location, receipt, store credentials or a photograph unless it is necessary for your request and you are comfortable sharing it by email.

Common questions

How do I restore the lifetime unlock?

Open Settings and choose Restore Purchase, or use the restore action on the paywall. Use the same Apple or Google account that made the original purchase. Restoring requires an internet connection.

Can IronSpotter identify a machine for me?

No. Search the bundled catalog, compare brand, model, visible traits and specifications, then confirm the match yourself. You can correct it later.

Where are my photos and collection stored?

They are stored locally in the app. IronSpotter has no account or cloud photo library. Your operating system may include eligible data in a device backup. Read the privacy policy for details.

How do I delete a find?

Open the completed machine card and use its delete action. The acquisition photo is removed and the machine returns to the uncollected state.

The camera or location permission was denied

Open your device settings, find IronSpotter, and enable the permission you want to use. Location is optional. You can always import a photo without adding a capture location.

I think a machine or specification is wrong

Email the machine name and the specific issue. A reliable public source is helpful. Please do not enter a worksite or approach operating machinery to gather evidence.